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MJF 2020 Postponed Until September 24-26, 2021

Frequently Asked Questions

FESTIVAL OVERVIEW

The Monterey Jazz Festival is the longest continuously-running jazz festival in the world. It is held annually on the 20-acre, oak-studded Monterey County Fairgrounds, located at 2004 Fairground Road in Monterey, California. This has been the site of the Festival since its inception in 1958. More than 500 top jazz artists perform throughout the weekend on 8 stages spread throughout the Grounds. The Arena features 5 concerts throughout the Festival weekend. All Arena Seating is reserved seating, available with the purchase of Arena Packages or Single Day Arena Tickets. Arena Packages and Tickets also allow access to 7 additional Grounds stages and all Grounds activities at no extra cost. Grounds Stage Tickets include simulcasts of Arena concerts in the Jazz Theater and access to 6 additional Grounds stages and all Grounds activities.

REFUNDS

Refunds for tickets purchased to the 2020 Monterey Jazz Festival must be requested by July 17, 2020. After July 17, Monterey Jazz Festival will have a no refunds policy and will no longer accept refund requests. To request your refund please fill in this form or call 888-248-6499. If you chose to request a refund, your seats will be reserved for you to renew in 2021.

VENUES

Outdoor venues include the Arena (Jimmy Lyons Stage), the Garden Stage, the North Coast Brewing Co. Education Stage, and the Courtyard Stage. Indoor venues include the Night Club (Bill Berry Stage), Dizzy's Den, and the Pacific Jazz Café Hosted by Blue Note at Sea. The Festival's Premier Club (available with Arena or Adult Grounds Stage Ticket purchase) includes entry to the Premier Club featuring closed circuit Arena simulcasts, artist visits, access to private restrooms, and many other amenities. Arena and Grounds Stage Tickets have specific dates and times for entry.

2021 Gate Times

4:00 pm /
11:30 am /
11:30 am /
Shuttles from the Monterey Fairgrounds to MPC will board at Gate 4 on Fairground Road.
The final shuttle is scheduled to depart the Fairgrounds at 11:30 p.m. on Friday and Saturday, and 10:30 p.m. on Sunday.

ARENA TICKETS

The Arena Ticket allows one person per ticket to enter the Fairgrounds. Once you have left the Fairgrounds, an Arena ticket does not allow you to re-enter the Fairgrounds with that ticket. Please note: Each Arena ticket is valid only for the date and time specified on the front of the ticket. You may enter the Fairgrounds only during that time period. Shows in the Arena last approximately 4 hours.

GROUND STAGE TICKETS

A Grounds Stage Ticket allows one person per ticket to enter the Fairgrounds only for the day and date specified on the ticket. Grounds ticket holders may leave the Fairgrounds and return through Gates 3 or 5. Grounds Ticket holders must get a wristband when exiting, or another ticket purchase will be required. Arena ticket holders may re-enter the fairgrounds with a current ticket.

WEATHER

During the Festival weekend, the Monterey Bay Area may be hot and sunny, cold and foggy, or both in the same day! Nights are likely to be cool to cold. Please dress accordingly. We recommend wearing comfortable shoes and casual clothing. Remember to bring sunscreen for the day and a jacket for the evening. Please prepare for the afternoon and evening weather changes prior to entering the Fairgrounds. The Festival will take place rain or shine.

KSBW AppDownload the official News and Weather App of the Monterey Jazz Festival. The KSBW 8 news app gives you all the news and weather from the Central Coast, including exclusive videos, interviews, and behind the scenes footage during the Monterey Jazz Festival. Download it free to your smartphone!

FOOD & BEVERAGE POLICIES

We invite you to enjoy a wide variety of food and beverages available for purchase at the Monterey Jazz Festival, including a variety of brews from North Coast Brewing Company, the Official Beers of the Monterey Jazz Festival, and wines from Scheid Family Wines. As per the State of California and the County of Monterey, food, glass, and containerized beverages cannot be brought onto the fairgrounds with the exception of one unopened plastic bottle of water. A stainless steel or other nonbreakable individual use water container is allowed, which may be filled at the free Pure Water stations. Containers are also available for purchase. No picnic baskets, coolers or barbeques are allowed. No alcohol may be brought onto the Fairgrounds. Alcohol and containers will be disposed of at the entrance gates and not returned. Every person who enters the Fairgrounds is subject to search by Security personnel.

PEOPLE WITH DISABILITIES/HEARING IMPAIRED INFO.

Monterey Jazz Festival's website may contain links to other websites of interest. However, we are not responsible for the content, privacy policies, or security of any other websites.


DO & DONT'S

We want all of our fans to have an enjoyable and safe experience at the Monterey Jazz Festival. Please help us ensure everyone's security, comfort, and convenience by following these rules. Thank you and enjoy the Festival!

FOR YOUR SECURITY

Every person is subject to a security search | Please be prepared for Security to search your belongings | Security reserves the right to refuse entry to the Festival Grounds | The Monterey Jazz Festival works with the Monterey County Fairgrounds, a professional security firm and the City of Monterey police department to ensure the safety of our patrons.

DON'T BRING

The following are prohibited on the Festival Grounds:

- Food, coolers, glass bottles, containerized or alcoholic beverages
- Camera or cameras with detachable lenses of ANY SIZE
- Flash for photos, tripods, monopods, laser pens, laser lights
- Audio or video recording devices
- Pets
- Smoking is not allowed in the Arena or any indoor venue
- All cell phone ringers must be turned off during performances.
- Strollers are not allowed in the Arena or any indoor venue

Security may confiscate items or have you remove items from the Festival Grounds.

DO BRING

- Tickets
- ID for Will Call
- Personal items and medications
- Additional clothing for changing weather conditions and temperatures
- One sealed plastic bottle of water per patron is permitted

FOR YOUR CONVENIENCE

- An international array of food, shopping, and festivities are available throughout the Festival Grounds
- ATMs are available on the Festival Grounds
- Listening devices are available at Patron Services

FESTIVAL ENTRY POLICIES

Your ticket allows one entry to the Fairgrounds. Grounds ticket holders must exit and enter through Gate 3 or 5 ONLY for readmittance. If you have questions prior to the Festival, please contact the Ticket Office at ticketoffice@montereyjazzfestival.org. If you have questions during the Festival, please ask our Ambassadors, Patron Services volunteers, or Ticket Office staff.

ATM

For your convenience, ATMs are available throughout the Fairgrounds during the Monterey Jazz Festival weekend.

SMOKING POLICY

Smoking is not permitted in the Arena, in any indoor venue, or in any Fairgrounds building.

FIRST AID

There is a medical first aid station located on the Fairgrounds, staffed with Emergency Medical Technicians, throughout the Festival weekend.

COURTESY TO FELLOW FANS

As a courtesy to fellow fans and our performing artists, please remember to turn off all cell phone ringers while attending the Festival performances. Please do not use flash photography of any kind, with any device. Not only is it distracting to fans, it is also impolite and dangerous for artists. Please don't film with a smartphone. Please refrain from talking during the performances. In addition, please do not wear large hats or sit on multiple cushions that block the view for the fans behind you.