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MJF64, September 24-26, 2021

Frequently Asked Questions

Welcome home! We’re glad to have you back in Monterey! While the show will be as great as ever, things will look different this year. To ensure the health and safety of our attendees, the 2021 Monterey Jazz Festival will have a reduced footprint, featuring performances on the Jimmy Lyons Arena Stage only and seating will be limited to 50% capacity.

HEALTH & SAFETY

The health and safety of our audiences, artists, and staff is our top priority. We are committed to ensuring that you have a wonderful festival experience this year, with confidence in the procedures designed for a safe environment for all. The Monterey Jazz Festival team is working closely with local and state authorities and will follow all required COVID-19 health & safety guidelines in place at the time of the festival to offer a safe festival experience.

ONSITE SAFETY MEASURES

  • Hand sanitization stations
  • Reduced contact ticketing
  • 50% capacity to allow for increased social distancing
  • Regular cleaning on high-touch locations and surfaces

COVID-19 SAFETY ACKNOWLEDGMENT

An inherent risk of exposure to COVID-19 exists in any public space where people are present. By attending the Monterey Jazz Festival, you expressly agree to comply with any and all rules and safety guidelines put in place by the event organizers and voluntarily assume all risks related to exposure to COVID-19, waiving all claims and potential claims against the event organizers, and their affiliated companies relating to such risks.

TICKETS

The 64th Monterey Jazz Festival is sold out! If you were not able to secure a ticket to this years event, we invite you to join our 2022 Pre-Sale List and to check out the first ever MJF After Hours taking place at restaurants and venues across the Monterey Peninsula all weekend long, September 23-26. Details on MJF After Hours locations and times will be available in early August.

The 64th MJF was limited to 50% capacity of the Arena in order to ensure the health and safety of our attendees. We limited the inventory that we had available to sell this year in order to provide maximum protection and comfort for attendees. Thank you for your support and understanding.

MAXIMUM ORDER

Up to 8 tickets can be purchased in any one order. For larger group sales, please call 831.373.0366.

REFUNDS

The Monterey Jazz Festival has a no-refund policy and all sales are non-refundable. Refunds for tickets purchased and rolled over from the 2020 festival year have been processed and should be received no later than June 11. Since we have a new seating chart this year and cannot reserve seats from previous festivals, we are distributing refunds from 2020 to allow everyone to purchase new tickets to the 2021 festival.

AT THE FESTIVAL

Your ticket to the 64th Monterey Jazz Festival allows one person per ticket to enter the Fairgrounds. All tickets this year will be electronic or print-at-home. Please note: Each ticket is valid only for the date specified on the front of the ticket.

GATE & SHOW TIMES

Friday: Gates 5:00 pm / Show 7:00 pm – 10:00 pm
Saturday: Gates 11:30 am / Show 1:00 pm – 6:45 pm
Sunday: Gates 11:30 am / Show 1:00 pm – 6:45 pm

PARKING

Fairgrounds and nearby Monterey Pines Golf Course Parking will be available for purchase via montereyjazzfestival.org/ticketing. Monterey Peninsula College parking is not available for the 2021 Festival. We recommend utilizing local rideshare services Uber and Lyft to avoid limited parking availability.

FOOD & BEVERAGE POLICIES

We invite you to enjoy a wide variety of food and beverages available for purchase at the Monterey Jazz Festival, including wines from Scheid Family Wines, the Official Wine Partner of the Monterey Jazz Festival. As per the State of California and the County of Monterey, food, glass, and beverages in containers cannot be brought onto the fairgrounds with the exception of one bottle of water. A stainless steel or other non-breakable individual use water container is allowed, which may be filled at the free Pure Water stations. Containers are also available for purchase. No picnic baskets, coolers, or barbeques are allowed. No alcohol may be brought onto the Fairgrounds. Alcohol and containers will be disposed of at the entrance gates and not returned. Every person who enters the Fairgrounds is subject to search by Security personnel.

PEOPLE WITH DISABILITIES/HEARING IMPAIRED INFO.

ADA seating is available through our ticketing provider at montereyjazzfestival.org/ticketing or 888.248.6499. Please contact the Ticket Office if have any specific questions. A Passenger Loading/Unloading area with ADA access is located at the Main Entrance (Gate #5) to the Fairgrounds next to the Ticket Office on Fairground Road.

A limited amount of ADA parking spaces are available on Fairground Road. Parking is first-come, first-served.

Listening devices for the hearing impaired are available at no charge at Patron Services, located on the Fairgrounds. A deposit of a valid driver's license or current credit card is required.

DO & DONT'S

We want all of our fans to have an enjoyable and safe experience at the Monterey Jazz Festival. Please help us ensure everyone's security, comfort, and convenience by following these rules. Thank you and enjoy the Festival!

FOR YOUR SECURITY

Every person is subject to a security search. Please be prepared for Security to search your belongings. Security reserves the right to refuse entry to the Festival Grounds. The Monterey Jazz Festival works with the Monterey County Fairgrounds, a professional security firm, and the City of Monterey police department to ensure the safety of our patrons.

DON'T BRING

The following are prohibited on the Festival Grounds:

- Food, coolers, glass bottles, containerized or alcoholic beverages
- Camera or cameras with detachable lenses of ANY SIZE
- Flash for photos, tripods, monopods, laser pens, laser lights
- Audio or video recording devices
- Pets
- Smoking is not allowed in the Arena or any indoor venue
- All cell phone ringers must be turned off during performances.
- Strollers are not allowed in the Arena or any indoor venue

Security may confiscate items or have you remove items from the Festival Grounds.

DO BRING

- Electronic ticket or a print-at-home ticket
- Personal items and medications
- Additional clothing for changing weather conditions and temperatures
- One sealed plastic bottle of water per patron is permitted
- If you purchased a Lawn Seat, don’t forget your low-backed lawn chair or picnic blanket.

FOR YOUR CONVENIENCE

- An array of food and shopping will be available inside Gate 5 and in the Arena
- ATMs are available on the Festival Grounds
- Listening devices are available at Patron Services

FESTIVAL ENTRY POLICIES

Your ticket allows one entry to the Fairgrounds. Ticket holders must exit and enter through Gate 5 ONLY for readmittance. If you have questions prior to the Festival, please contact the Ticket Office at ticketoffice@montereyjazzfestival.org. If you have questions during the Festival, please ask our Patron Services volunteers.

ATM

For your convenience, ATMs are available inside Gate 5 of the Fairgrounds during the Monterey Jazz Festival weekend.

SMOKING POLICY

Smoking is not permitted in the Arena.

FIRST AID

There is a medical first aid station located on the Fairgrounds, staffed with Emergency Medical Technicians, throughout the Festival weekend.

COURTESY TO FELLOW FANS

As a courtesy to fellow fans and our performing artists, please remember to turn off all cell phone ringers while attending the Festival performances. Please do not use flash photography of any kind, with any device. Please do not film with a smartphone. Please do not wear large hats or sit on multiple cushions that block the view for the fans behind you.

FESTIVAL OVERVIEW

The Monterey Jazz Festival is the longest continuously-running jazz festival in the world. It is held annually on the 20-acre, oak-studded Monterey County Fairgrounds, located at 2004 Fairground Road in Monterey, California. This has been the site of the Festival since its inception in 1958.